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FREQUENTLY ASKED QUESTIONS...

We hope the following information is helpful, but if there is anything else you would like to know, please don't hesitate to contact us by email or by calling 01328 711609.

| Purchasing from this website

Your purchase is made through our Gallery Plus PayPal Account. We use PayPal's Shopping Cart to process payments. It's easy to use, completely secure and you can pay with any major credit/debit card, or with your PayPal account.

Simply click the "Add to Cart" button next to the item you'd like to purchase and you'll be taken to PayPal's Shopping Cart page, then follow the simple instructions from there.

We can also accept payment by most debit or credit cards over the telephone at Gallery Plus, or by BACS direct to our bank account. Please call 01328 711609.

| Delivery

All pricing on this website is based on delivery to UK mainland addresses. If you live elsewhere, please contact us for a quote before placing your order.

Please note - first order requests can only be shipped to the cardholder's address. Repeat customers can request an alternative delivery address.

We aim to process your order within three working days and will email you to confirm when your order has shipped. We appreciate if you can let us know when your parcel has arrived.

1-10 Greetings Cards | packing and delivery will be 2.00

ONE Mounted Print | packing and delivery will be 4.50  (please enquire if you wish to purchase more than one print)

ONE Framed Print | packing and delivery will be 15.00  (please enquire if you wish to purchase more than one print)

ONE Framed Original | packing and delivery will be 20.00  (please enquire if you wish to purchase more than one original)

Larger original paintings will request that you contact us for delivery charges before proceeding through PayPal - this is because they may require a special courier service.

If you have any queries regarding delivery please contact us before proceeding through PayPal.

| Framing

A sample of the standard mount and frame we use is shown below. If you require anything different, please contact us.

| Notes

Colour reproduction of the artwork on this site is as close as we can make it on screen, but please be aware that there may be a slight variation. Measurements shown are approximate. Although Trevor uses high quality materials, we never recommend hanging any painting or print in direct sunlight.

| Returns, exchanges and refunds

We can accept returned items that do not meet your expectations if returned to us in perfect condition and within seven days of receipt. Please advise us immediately upon receipt if this is the case. Any item returned to Trevor Woods / Gallery Plus is at your own expense and risk. We recommend that you send returns by Special or Recorded delivery and ensure you retain proof of postage.

Items should be returned to:

Gallery Plus, Warham Road, Wells-next-the-sea, Norfolk, NR23 1QA.

  • Items must be returned in perfect condition.

  • Items purchased as presents can only be refunded to the original cardholder.

  • Shipping costs are non-refundable.

| Security and Privacy

You can be assured that PayPal Shopping Cart is a completely secure payment method. Your contact information, including your email address and postal address, is used solely by Trevor Woods / Gallery Plus for the purpose of completing and delivering your order. Financial information, including your card details, will be used solely by PayPal to process your order.

You can be assured that your details will never be passed to anyone else.

We are signed up to and fully compliant with the PCI DSS (Payment Card Industry Security Standards Council), as required by law for any person or business selling on the internet. You may click the Trustwave logo below to view our certificate.

| We have extensively tested this website and we are confident that everything is in order. However if you find any anomalies or have any general feedback, please let us know.

 

 
 

TWOODS  Reproduction of any images on this website is strictly prohibited

 

All content 2017 Gallery Plus. All artwork  Trevor Woods

Trevor Woods and Joanna Woods Trading as Gallery Plus

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